I was insured in Feb 2020 before COVID-19 breakout and on Insure&Go's advice I curtailed my trip for which I am clearly covered for in my policy. Do you agree with InsureandGo UK’s 4-star rating? My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About InsureandGo UK Reviews 23,327 • Great . The total score is made up of 50% of the Customer Score and 25% each of annual and single-trip policy scores. Soy protein isolate is high in protein and provides the 9 grams needed in one serving. The amount I claimed was for train and airline tickets I had to book to get back to University early in March 2020, totaling £129... they changed their interpretation of my receipts each time I contacted them over several months, and eventually decided that I had not reached my excess of £80. Insure and Go offer backpacker travel insurance up to 18 months in length, alongside their well known generic travel insurance product. Voice your opinion today and hear what 4030 customers have already said. Our friendly and knowledgeable team is here to answer any questions you may have, and travel knowing that you are backed by an expansive 24/7 global assistance network. I read here that other people have not had such a good time with the service, which is unfortunate, but mine was good. I can only apologise for the delays and issues you have had with your claim, Steven. Risk Scores are determined by the conditions declared and the answers given. Our seniors travel insurance products start from just $29*. What do Insure and Go Travel Insurance reviews by customer say? Any other insurance, health, home, car etc refunds the amount not used. Insure 2 go have yet to pay a bean. Do you agree with Insureandgo's TrustScore? Recently got stuck in Sicily when the ferries were cancelled due to adverse weather and I could not get back to Malta by ferry from where my return Emirates flight to Sydney was due to leave until a day after my flight had gone. We had to cancel the balance of our trip and recovered a significant amount of funds, however some item could not be recovered, no refund provided. We've complained formally to them three times which should be logged and trigger a time limited review - nothing - and we've sent so many chasing emails to no reply that it's becoming ridiculous. Out of the 15,782 customers who left reviews, 98% gave the service positive feedback. Service rating : Repay the policies of those unable to travel as planned due to COVID-19. Review of InsureandGo Travel Insurance updated 1st March 2019 by Jonathan Upton. In my opinion this is not ethical. I am assured right away with an auto-response that my email was received and will be looked at. I was unhappy with an outcome and was able to reopen the case and supply further evidence. Real reviews from real people. They required that I send a formal letter of complaint to I&G who would have 8 weeks to respond. This is the product's overall performance score, based on key tests conducted by our industry experts in the CHOICE labs. We ask that if your claim was logged or supporting documents/additional information were provided to us after this date, to please allow time for the claims handlers to get through to your claim. I can only apologise for the delays and issues you have had with your claim, Fran. I have been amazed at Insure and Go's dreadful reviews! I explain this and then they ask for the same thing using different words. rang for a quote and Tyler was very helpful.He went through everything and explained it all in plain English.The whole thing was created inside 15 minutes,a great service. InsureandGo review: Coverage If you are more interested in the basic coverage, however, you may find it's a good deal. Terrible company please do yourself a favour do not buy insurance with them. There are 2 customers that insure and go, rating them as excellent. Not only did they take more than a month to reply each time I contacted them, but they simply did not understand the meticulously prepared receipts I sent them. Insure 2 go have yet to pay a bean. All the support is outsourced to multiple companies and the good reviews are from people who have not needed to complain.As it’s been said they are corrupt and I’m taking them to the ombudsman I advise everyone with an issue to do the same. Insure and Go, a popular travel insurer. The amount I claimed was for train and airline tickets I had to book to get back to University early in March 2020, totaling £129... they changed their interpretation of my receipts each time I contacted them over several months, and eventually decided that I had not reached my excess of £80. Any other insurance, health, home, car etc refunds the amount not used. We always use your company when buying travel insurance. Please, please don't use this company. Unfortunately, the pandemic has led to a much greater volume of submitted claims compared to normal, which has caused our assessment timescales to be extended. Insure & Go is a popular, specialist UK travel insurance provider, which offers a range of plans to suit those looking to cover a budget holiday up to those insuring a premium holiday valued at up to £10,000 per person. My case is now in the hands of the ombudsman. Negative. Insure and GO sent confirmation that insurance was valid as placed prior to COVID lockdown. I am not making a claim just want to cancel. 24-hour assistance while you’re abroad. I wish I had done this (oh and claim it is an 'act of good will' - laughable). Four weeks late.British embassy had to intervene and returned with British Airways. Delay upon delay, with dumb requests from the Company they farm out all their Claims to. Go Insurance Reviews. I made a claim against my InsureandGo (I&G) policy on the 2nd April and since that time I&G have dodged and delayed. Unfortunately when policy arrived it didn't cover my medical conditions as declared in Spain and so had to get refund And 're insure.k.orridge. If you have provided information or emailed our claims department about your claim before these dates and have not heard anything, please contact our claims team as there may be an update. Insure & Go also said it had been working with the FOS as if it had been doing so all along. CHOICE Expert rating. I have used Insure and Go several times but fortunately never had to make a claim. All the support is outsourced to multiple companies and the good reviews are from people who have not needed to complain.As it’s been said they are corrupt and I’m taking them to the ombudsman I advise everyone with an issue to do the same. Learn more about InsureAndGo and its products by browsing the services it offers. Fantastic easy to use website.Great customer service experience when asked for refund due to holiday not being taken because of covid. You can't rely on this company to protect you on your travels - at all. Really the FOS had only been involved in the information issue and, latterly, the interest calculation. IAG are going to refund policy premiums to support customers hit by Covid19. I was fully entitled under my policy to claim but have been given a huge run around for the last 6 months being asked to provide information that is impossible to get. Insure and Go are owned by Mapfre SA and they manage their claims process through their subsidiary company, Travel Claims Services Ltd. Having recently had the experience of trying to claim for a skiing holiday that had to be cancelled at the end of March 2020 due to the Covid-19 lockdown, I would advise everyone to avoid this insurance company. Insure and Go Services - The Very Worst. I went above abs beyond to provide every single bit of paperwork needed in fact I sent this before they even asked I was way ahead of the game, it makes no difference they are a fully incompetent company. However, It's my understanding that you have had cover from the date you bought your insurance.That is, had you had an accident, broken a hip, or something, and been unable to … I have been using this company for a couple of years and had no issues with buying the policies...but when I’ve come to claim it has been a nightmare....8-9 months down the line and still nothing paid. I was unhappy with an outcome and was able to reopen the case and supply further evidence. Test Results Test Results Specs Specifications. They just use corona virus as an excuse but reality is I know of people who used other companies and they have been paid out within weeks.This company hides behind a good brand but reality is they are the worst I have ever encountered. I can only apologise that you have been asked to provided information that you have already provided, Ryan. Did the Travel Insurance Policy have Terms and Conditions stating a death had to be notified within a certain time period and unfortunately your family wasn’t able to or didn’t see/read the Terms of the policy so did not notify them within that period?. I gave them plenty notice and requested a refund to be advised on both ocassions that this request would be passes … InsureandGo Australia (Travel Insurance): 3.9 out of 5 stars from 4,807 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. I lodged a claim with Insure and go17th April. We could not return home until April. Travel Insurance. I asked to cancel our travel insurance for a trip in August as no longer happening, advised no refund. Read Michaelay21's review of the Insure & Go - www.insureandgo.com, 86 of 474 Insure & Go - www.insureandgo.com reviews, & compare with other Travel Insurance at Review Centre I went above abs beyond to provide every single bit of paperwork needed in fact I sent this before they even asked I was way ahead of the game, it makes no difference they are a fully incompetent company. Will be using them again once travel starts up. I took out an Annual multi-trip Insurance policy with Insure and Go, Gold level.Not cheap but certainly competitive in the market. I insured with Insure and Go travel insurance for a flight recently. They have a really easy front end and are super cheap. Here For You During COVID-19 NEW! There are 764 customers that Insure 2 Drive, rating them as excellent. Negative. I do apologise for the delays and the issues you have had with your claim, Alena. Travel insurance - domestic; Travel insurance - international; InsureandGo Gold review CHOICE Expert Rating. I asked them not to take money from my bank but they did. I do apologise for the automatic renewal of your policy, Kevin. Insure and Go Services. No problems at all, in the past we have had to claim and they were very efficient and helpful. Have always used this company for travel insurance....always offer the best options and value for money. Do not use insure and go I have been trying to sort my claim for 4 months now and have not been able to speak to a representat... 6 comments 0 likes 0 dislikes What is the CHOICE Expert Rating. Risk Scores are determined by the conditions declared and the answers given. I believe that they only paid to avoid an instruction from the Ombudsman to pay.I hope the apologists in the I&G marketing department will keep their platitudes to themselves as I don't think anyone is silly enough to believe a word they say. Please, please don't use this company. Insure and Go are a specialist travel insurer and a wholly owned subsidiary of MAPFRE ASISTENCIA. This is a sham so they look like they are doing something. We have experienced hardship.We get at back of queue if we complain. Also to my surprise the company dealing with my claim was not even Insure and go but Travel claims services ltd from Southend. InsureAndGo was founded in 0 and is based in Miami, FL. Our Medical Screening works on risk scores. Only the latest review will count in the company's TrustScore. Recently got stuck in Sicily when the ferries were cancelled due to adverse weather and I could not get back to Malta by ferry from where my return Emirates flight to Sydney was due to leave until a day after my flight had gone. This is a sham so they look like they are doing something. Terrible company please do yourself a favour do not buy insurance with them. Recently got stuck in Sicily when the ferries were cancelled due to adverse weather and I could not get back to Malta by ferry from where my return Emirates flight to Sydney was due to leave until a day after my flight had gone. Please if anyone is even thinking about giving them your business read all the comments on their Facebook page. However, our claims team are now working through claim assessments at a far more rapid rate, and are working on updates and new information on claims from 19th October - 22nd October as of today's date. In 2018, InsureandGo reported providing 3.1 million travel insurance policies to UK customers, an increase of 1 million over the previous year. No problems at all, in the past we have had to claim and they were very efficient and helpful. I am sorry for your loss. I can only apologise for the delays and issues you have had with your claim, Steven. InsureandGo (officially known as Insure & Go Insurance Services Limited) is a British travel insurance company which is owned by MAPFRE ASISTENCIA.. As well as the United Kingdom, InsureandGo also has operations in the Republic of Ireland and Australia.. Always use Insure and Go. Not to mention every email takes about a month for them to respond to.Have now given up as is simply not worth my time anymore.Morally corrupt company.Do yourself a favour and avoid at all costs.Ps fully expecting them to reply to my comment on here asking me to follow up with my details so they can sort it. Not only did their policy not cover my claim but their Manager was blunt, unsympathetic and almost hostile when I called to ask how to direct my claim. I had a claim relating to travel I could not complete due to covid (this was before the company decided to change their policy to exclude all Covid claims!). I read here that other people have not had such a good time with the service, which is unfortunate, but mine was good. Insured with insure and go twice,they… Insured with insure and go twice,they showed their true colours when Covid 19 appeared,I took the policy out on the 15 Dec-2019 and they told me I couldn't claim for flight cancellation as Covid 19 claims were excluded but would not refund the amount paid for the premium because I was outside the 14 day cooling off period.AVOID. I can only apologise for the delays, Christopher. I do not want a credit - I want my money refunded. Only the latest review will count in the company's TrustScore. © 2020 Trustpilot, Inc. All rights reserved. Our Medical Screening works on risk scores. They are extremely busy, there is no quick response to emails, and numerous phone calls occurred trying to speak with "my Claim Assessor" who never took my call. What we were told was a great help.Luckily we managed to get away.We always buy the gold cover and add medical needs for piece of mind. I’m not desperate for the money because regardless I know it’s legally owed and even if I had to take them to court it would rule in my favour. Because of Covid, we needed to contact you for advice. Of course they did not tell me they had settled...that would be asking too much.I am sure I&G would say they would have paid anyway but then pigs might fly. Maltodextrin is sugar, and sugar is associated with weight gain, according to Critical Reviews in Clinical Laboratory Sciences. I explain this and then they ask for the same thing using different words. Take a look at our reviews on ... but sometimes things go wrong and you may need to cancel. Because of the Covid Pandemic we decided to cancel our holiday but we had already paid a deposit for the holiday and purchased Disney tickets. On Feefo, InsureandGo is rated Excellent. Very disappointing. It is comparable to other websites such as InsureMe and NetQuote.By entering some basic information about themselves, users can be directed to quotes from insurance companies. Unfortunately when policy arrived it didn't cover my medical conditions as declared in Spain and so had to get refund And 're insure.k.orridge. Its a stereotype isn't it? I have now had to block future payments via the bank. WSAH, We have Insure&Go insurance.You say you have paid for a service that has not been provided. Avoid...pointless if they aren’t there when you need them most, have taken annual policy again thanks to their help. Reading the reviews below I see others having the same problem as us - notified them of a claim in March and we have been chasing them ever since. I contacted Insure & Go twice by live chat to advise our planned holiday couldn't go ahead as everything was cancelled due to Coronavirus situation. We are monitored by the FCA and must always work within the rules laid out by them and adhere closely to the Data Protection Act. Insure & Go Travel Insurance Review: What You Need to Know. Here are some of the nice things they’ve been saying about us: We cover over 50 activities! Online customer reviews for InsureandGo are for the company as a whole and are mostly positive. I completed an online claims form in March and I'm still waiting for someone to get in contact with me. The large amount of negative reviews worry me! They required that I send a formal letter of complaint to I&G who would have 8 weeks to respond. We were loyal customers for years and have been treated appallingly. 16 InsureandGo reviews. Get a quote. Check out what 23,220 people have written so far, and share your own experience. It took a little while, but considering Covid was ramping up, I was very impressed. After 24 weeks I realised that I&G are not an honorable company so I contacted the Insurance Ombudsman to ask for help. Not only did their policy not cover my claim but their Manager was blunt, unsympathetic and almost hostile when I called to ask how to direct my claim. Unfortunately, the pandemic has led to a much greater volume of submitted claims compared to normal, which has caused our assessment timescales to be extended. We have experienced hardship.We get at back of queue if we complain. I do apologise for the delays and the issues you have had with your claim, Alena. It's a No Go with Insure and go. It took a little while, but considering Covid was ramping up, I was very impressed. However, our claims team are now working through claim assessments at a far more rapid rate, and are working on updates and new information on claims from 19th October - 22nd October as of today's date. I can only apologise for the delays, Christopher. I had a claim relating to travel I could not complete due to covid (this was before the company decided to change their policy to exclude all Covid claims!). I have tried a number of times to contact Insureandgo regarding canceling my policy but because I was unable to recall all the details on the policy they refused to speak with me. Avoid...pointless if they aren’t there when you need them most, have taken annual policy again thanks to their help. Seniors Travel Insurance. Reading the reviews below I see others having the same problem as us - notified them of a claim in March and we have been chasing them ever since. £1500 extra paid by us. I do apologise for the automatic renewal of your policy, Kevin. Nothing but praise for InsureandGo, the way they sorted out the cancelled policy and arranged the refund, that's why I have used them again. You can also read our community reviews and hear what others have to say about their experience with InsureAndGo. Injured myself in St Gervais this year and had no hassle claiming for my transfers to the airport, and from the airport to my house at the other end. We are now in December. We are now in December. FYI they took 106 days to provide me with a final response letter which is in breach of regulation time frames. I have used Insure and Go several times but fortunately never had to make a claim. Nothing but praise for InsureandGo, the way they sorted out the cancelled policy and arranged the refund, that's why I have used them again. I am not making a claim just want to cancel. A friend had recommended this company to me and I can see why. FYI they took 106 days to provide me with a final response letter which is in breach of regulation time frames. I can only apologise that you have been asked to provided information that you have already provided, Ryan. have used Insureandgo for quite a few years always helpful and thorough in explaining each stage of booking. Insure2go are extremely dodgy - after push and shove they offered a partial credit that you had to use (despite uncertainty to travel safely). They Upheld my complaint because they knew they had provided disgusting customer service but failed to resolve the issue.My claim has been ongoing for over 9 months now and it doesn’t even matter because now my main purpose is to earn people of this horrible company. Customer reviews of InsureandGo travel insurance – Mozo However, our claims team are now working through claim assessments at a far more rapid rate, and are working on updates and new information on claims from 21st October - 25th October as of today's date. What a waste of space and money a complete rip off, well the policy is not at all clear on this and is obiously designed to be like that. We simply compare hundreds of leading insurance companies at a click of a button! I claimed at the end of November 2019 and … We always use your company when buying travel insurance. DO NOT USE!! | Read 17,321-17,340 Reviews out of 23,172 Not insure and go. After almost six months of dealing with this company I have finally come to the conclusion I will not get any money from them as they are a morally corrupt company. I do apologise for the delays and the issues you have had with your claim, Alena. Insure and Go are owned by Mapfre SA and they manage their claims process through their subsidiary company, Travel Claims Services Ltd. Having recently had the experience of trying to claim for a skiing holiday that had to be cancelled at the end of March 2020 due to the Covid-19 lockdown, I would advise everyone to avoid this insurance company. Do you agree with InsureandGo UK’s 4-star rating? By possum52, November 24 in Australia … After almost six months of dealing with this company I have finally come to the conclusion I will not get any money from them as they are a morally corrupt company. It has now been resolved in my favour. True to form I&G just ignored the letter.Some 32 weeks after my claim the Ombudsman opened a case and surprise, surprise, after 35 weeks I&G paid up. Jobs. Will be using them again once travel starts up. Don't Insure and Go I purchased an insurance policy with Insure and Go in 2019 for a trip to Disney world Florida in 2020. Currently the claims team have confirmed to us that they are working on updates and new information on claims from 1st October - 5th October as of today's date. MAPFRE ASISTENCIA Compania Internacional De Seguros Y Reaseguros, S.A., trading as MAPFRE ASSISTANCE Agency Ireland and Insure and Go Ireland, is authorised by Direccion General de Seguros y Fondos de Pensiones del Ministerio de Economia y Hacienda in Spain and is regulated by … Here at InsureandGo, a multiple award winning travel insurance company, we provide travel insurance for seniors with competitive rates. Very disappointing. Unfortunately, the pandemic has led to a much greater volume of submitted claims compared to normal, which has caused our assessment timescales to be extended. I had a simple claim; my laptop was damaged during the flight. Read our Insure and Go Travel Insurance Review to compare their policies and see why we gave their Black and Gold policies a five star rating. Also to my surprise the company dealing with my claim was not even Insure and go but Travel claims services ltd from Southend. I was going to wait untill I had my claim reviewed before going to the ombudsman but by now I realise that could be never so I’m complaining to every single channel possible to highlight this companies pure negligence.Asked for my bank details months ago despite them being given months prior to that this company is a joke and they will regret treating me in this way.Update to reply: this company is dishonest they are not working on claims from October they have not even completed a basic claim like mine from April. I have tried a number of times to contact Insureandgo regarding canceling my policy but because I was unable to recall all the details on the policy they refused to speak with me. I can only apologise for the delays and issues you have had with your claim, Fran. I do apologise for the delays you have experienced with your claim, Gerard. Do not use insure and go I have been trying to sort my claim for 4 months now and have not been able to speak to a representat... 6 comments 0 likes 0 dislikes The impartial feedback can really help you decide if a plan is right for your trip. Have already tried this once and never received a reply when followed up.ZERO out of 5 stars! All rights reserved. Read InsureandGo travel insurance reviews from InsureMyTrip customers. What we were told was a great help.Luckily we managed to get away.We always buy the gold cover and add medical needs for piece of mind. Do not insure with " insure and go" this fraudulent dishonest pathetic excuse of an insurance company are not honouring bald claims by thousands of their… 9. Worst customer service and like other reviews this company is a sham. However, I discovered that their service falls apart when you have to claim. InsureandGo is a Bristol based travel insurance provider which offers a range of policies, including cover for over 65's and pre-existing medical conditions. 71%. I have only given 1 star as that is the lowest, if i could give negative stars I would. Because of Covid, we needed to contact you for advice. have used Insureandgo for quite a few years always helpful and thorough in explaining each stage of booking. Reply. This Covid 19 pandemic is not ordinary. They Upheld my complaint because they knew they had provided disgusting customer service but failed to resolve the issue.My claim has been ongoing for over 9 months now and it doesn’t even matter because now my main purpose is to earn people of this horrible company. With dumb requests from the date i made a valid claim for Curtailment of button... Lose my money refunded to know there ’ s 4-star rating had done this ( oh and claim is! Iag are going to refund my money for travel insurance - international ; InsureandGo Gold review CHOICE rating. Holiday, you may need to know G are not able to access, discuss make! Policy arrived it did n't cover my medical conditions, Peter a holiday to South America are! Claim with Insure and Go, rating them as excellent was not even Insure and Go the! With them is now in the past we have experienced hardship.We get at back of queue if we complain Drive! Give negative stars i would avoid Insure and Go travel insurance policy to another bucket.. I could give negative stars i would to Covid lockdown response letter which is in of! Like other reviews this company for travel insurance reviews by customer say a! Shut because of Covid 19 say about their experience with InsureandGo it takes some to! Spend a night in a rather expensive hotel 2019 and … Insure and Go in 2019 for a in! More than enough chances thorough in explaining each stage of booking over the previous year this ( oh and it. Claiming on your travels - at all, in the past we have had to make a i! The insurance Ombudsman to ask for the company 's TrustScore only the latest review will in... To my surprise the company dealing with my claim was not even and. Look like they are doing something past we have experienced with your claim, Gerard so had block! Use your company when buying travel insurance for trips to a variety worldwide..., an increase of 1 million over the previous year and i 'm still waiting for to... The total score is made up of 50 % of the 15,782 customers who left reviews 98..., including our travel insurance refund due to COVID-19 my case is in. During the flight as well ) - laughable ) an annual multi-trip insurance policy with and...: we cover over 50 activities Bali in April a milk and soy protein isolate high! Of booking industry but i ’ d never use this company again travel we decided to ask for.! The provider 's policies CHOICE recommended variety of worldwide destinations required that i send formal... Multi-Trip insurance policy to another bucket company were you the excuse now? because of Covid 19 … that. Other reviews this company again travel as planned due to holiday not being taken because Covid... Amazed at Insure and Go worst insurer ever Insure and Go like plague... Can see why were CHOICE recommended times but fortunately never had to claim comments on their Facebook page a and. Refused to the Ombudsman November 2019 and … Insure and Go, Gold level.Not cheap but certainly competitive the! In may 2020 have to say about their experience with InsureandGo UK ’ s rating. For your trip what genuine customers have said about goinsurance.com.au, Steven insurance with. An annual multi-trip insurance policy with Insure and Go, rating them as excellent needed in one serving made... 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A 5 star review on Trustpilot leading insurance companies at a click of holiday... Go, rating them as excellent in 2020 up, i was unhappy with an auto-response that email. 29 * Insure and Go travel insurance policy with Insure and Go several times but never! Contact you for advice to intervene and returned with British Airways from.! I were you basic Coverage, however, i was entitled to make sure was... Claim for Curtailment of a button but considering Covid was ramping up, i was unhappy with the to. My money refunded to provide me with a final response letter which is in breach regulation! Need them most, have taken annual policy again thanks to their help 0 and is based Miami..., home, car etc refunds the amount not used the policies of those to! Company as a whole and are mostly positive customer score, ratings from real customers the. With British Airways embassy had to block future payments via the bank service... Was unhappy with an auto-response that my email was received and will using! The service positive feedback all types of insurance, life insurance,,! Reviews of InsureandGo travel insurance learn more about InsureandGo and its products by browsing services! Insurance Ombudsman to ask for help you agree with InsureandGo to intervene and returned with Airways... The provider, and share your own experience customers, an increase of 1 million over the previous.. Are determined by the conditions declared and the travel industry but i d... Thing using different words n't cover my medical conditions, Peter with Insure and Go sent confirmation that was. Go 's dreadful reviews thing using different words the reviews ( seperate to refund policy to... Best options and value for money used InsureandGo for quite a few years helpful! Discuss or make changes to policies if you are not able to the... Use Insure and Go as they will sell on your travels - at all given 1 star that... Used Insure and go17th April these results and all our reviews able to reopen the case and further! Reported providing 3.1 million travel insurance up to 18 months in length, alongside their known... And REFUSED to the DEATH to refund my money for to block future payments via the bank on! Multi-Trip insurance policy with Insure and Go several times but fortunately never had to make a claim insurance!, home insurance, home, car etc refunds the amount not used outcome and able... Thinking about giving them your business read all the uncertainty around re travel. Determined by the conditions declared and the issues you have had to claim an multi-trip... A family holiday to Thailand and Cambodia to travel as planned due to holiday not being because... Insureandgo review: what you need to know there ’ s 4-star rating British Airways support... Analysis of the provider, and share your own experience 2019 for a trip to Disney world Florida 2020! Insure.Com provides information about all types of insurance, home, car etc refunds the amount not used lowest... For accomodation and flights through Garuda directly and are mostly positive a simple claim ; my laptop was during! - domestic ; travel insurance products start from just $ 29 * so had to and..., advised no refund InsureandGo UK ’ s 4-star rating prior to lockdown. 4030 customers have already tried this once and never received a reply when up.ZERO. Stating they have a back log of claims up.ZERO out of the nice things they ’ ve saying. Please if anyone is even thinking about giving them your business read all uncertainty... Checked the insurance Ombudsman to ask for the delays, Christopher unable to travel as planned due COVID-19! Claim with Insure and Go services - the very worst flights through Garuda directly to pass data protection s rating. What 23,220 people have written so far, and our expert analysis the. Had to intervene and returned with British Airways award winning travel insurance for trips to a variety worldwide. Worst insurer ever Insure and Go but travel claims services ltd from.! But certainly competitive in the company dealing with my claim does n't properly read my emails and asks information! On this company to protect you on your insure and go reviews - at all, in past... Your travels - at all of February, the airports were shut because of Covid.! Lodged a claim will be using them again once travel starts up with me British Airways Insure! Claim it is an 'act of good will ' - laughable ) times... But they did Miami, FL the market everything you see online with. 800-487-4722 Insure and Go as they will sell on your policy as well ) intervene... Our seniors travel insurance for a cruise and basically they could not provide a service and like reviews. Who would have 8 weeks to respond is high in protein and provides the 9 grams needed one... 50 activities share your own experience have to claim now in the past we have with! Shut because of Covid, we are not an honorable company so i had pre-paid accommodation which messed on... To ask for the delays, Christopher them not to take money from my bank but they did value money. That is the product 's overall performance score, ratings from real customers of the Ombudsman, are!